Learning Center Content

Learning centers often struggle to engage students who need the help most. This month's LCU walks through the basic three-stop process for this: (1) Identifying target students (e.g. enrolled in high DFW course), (2) increasing engagement in that segment, and (3) reporting on success to demonstrate your impact to leadership. This article highlights some of the key ways you can approach each step.

Learning center professionals are expected to be data scientists, on top of all of your other duties. This article covers five useful Excel tips, from navigating efficiently to the powerful SUMIFS to resizing columns, that will come in handy in your reporting processes.

In this post, we walk through an outline of an end of year report for learning centers and explain our thinking on each section. The key to these reports is trying to capture the impact you are having in a clear and simple way. Start high level with a summary, share key context for your org, and get into usage data broken down to key student groups, classes, and departments.

We held a moderated discussion with nine Penji partners to discuss successes, failures, and top strategies for expanding funding. Three themes came out: centralized funding, collaborative funding, and efficient spending of existing resources. I think you’ll find some useful tips and ideas in this post!

Effective tutor development is critical for a growing learning center. This article summarizes learnings and ideas from 6 learning center directors (video clips included!), covering topics like: generating tutor applicants, interviewing and hiring, training and development, and how to use feedback for continuous improvement.