Introduction
The emergence of AI tools in education has prompted discussions among university learning centers about potential impacts and responses. In a recent panel, representatives from Duke, High Point, and Liberty universities shared their experiences and perspectives on integrating AI into tutoring services.
University Policies and Approaches
Policies on AI use differ among institutions. Some universities have implemented bans on AI tools, while others have chosen to incorporate them with specific guidelines. Learning centers may need to consider their approach to AI use in light of their institution's policies. One potential strategy could involve developing AI guidelines that reflect institutional values while maintaining flexibility for future technological developments.
AI as a Tool
The consensus among panelists was that AI should be viewed as a tool to enhance tutoring, not replace human interaction. AI can be particularly useful for session preparation and supplementing learning outside of tutoring hours. Learning centers should focus on training tutors to use AI effectively for these purposes, while emphasizing the value of personal interaction and relationship-building in the tutoring process.
Educating Students and Tutors
Learning centers may consider educating both students and tutors on AI use as part of their educational offerings. This includes helping students discern when and how to use AI tools, and teaching critical thinking skills to evaluate AI-generated content. They might explore options for addressing AI-related topics. Potential approaches could include developing workshops on ethical AI use or incorporating such themes into tutor training programs. Another possibility is creating an AI resource guide for tutors, which could feature information on various tools and practices. These ideas represent potential ways centers might provide support in this area.
Group Tutoring as an Advantage
Programs like Duke's SAGE (STEM Advancement through Group Engagement) have shown increasing popularity in the face of AI advancements. These group tutoring sessions emphasize community learning and field-specific strategies that AI tools can't replicate. Learning centers could explore the potential of developing or expanding group programs as a way to offer value alongside individual AI-assisted learning options.
Staying Current and Balancing Skills
The rapid pace of AI development poses a challenge for learning centers trying to stay current. Establishing a system for regularly reviewing and assessing new AI tools can help. As AI use becomes more prevalent, learning centers may want to evaluate which skills could potentially be impacted. They might consider focusing on areas such as critical thinking and analysis, which some argue remain important in an evolving technological landscape
By integrating AI tools while emphasizing human connections and critical thinking, learning centers can enhance their services and better prepare students for a technology-driven future. The goal is not to compete with AI, but to use it strategically to augment human-led tutoring and support services.
